|
|
Heather and Dan | Paul at Basement Boss comes highly recommended. Our basement project was complex and required major changes along the way. Paul remained professional throughout the challenging process and communication was superb via him and his wife Carole. They were very personalable. We are very satisfied with his foundation work-earth anchor and mortaring, installation of window well, sump pump with underground piping, and clean-up. It was a pleasure doing business with his company. |
I have high standards for customer service and they were met and exceeded, and significantly superior to that of your competition. I’m looking forward and am hopeful the onsite service experience is just as good. | |
Despite the pouring rain they worked hard & were friendly, clean & great. You are a wonderful company! | |
Thank you for the excellent service. Jordan did a great job cleaning the sump pits and fixing the wall. We also want to thank you all for being so considerate about the bill. I will tell all concerned about the great work that your company does. | |
Jordan was excellent. Respectful of our home and cleaned up after the job was done. Would recommend him anytime. | |
The representative that came out to consult was extremely helpful and understanding. It is very apparent he loves what he does and wants to ensure customers have the best service and quality. | |
All consultation and work performed exactly as promised and on time. A credit to the name “Basement Boss”.
After being a supervisor for close to 20 years, it really was enjoyable to see Jordan & Andrew working hard in terrible conditions, laughing and having fun together. That is true success as a team, supervisor and company. Thank you very much for making our house safe and being so willing to solve our crawlspace problems. |
|
I found Paul presented himself, friendly, kind and down to earth. He never tried to push me into his products. I never felt that I was being taken advantage of, (me being an old single lady). Carole you were friendly, sweet, kind and seemed to me keeping the business in working order. Your employees were very, very mannerly, no ruff words and they worked steady. You have made my sons, daughter, grandchildren, nephew and nieces very happy. And for me very happy. Thank you for your service and a dry basement. | |
The finished product is great. the company was quick to return once a new issue was found. Very satisfied with the customer service. | |
Paul, Jordan and Brandon were excellent!!! We enjoyed that they were personable and real!! We missed them once they were done!!! We have recommended Basement Boss to 4 of our friends and family, very, very pleased. | |
Excellent company! Definitely would recommend. | |
The crew was Amazing. My basement was cleaner when they left! Professional & Courteous!Best “crew” we’ve had ! | |
Was nice to come home to a completed job with no mess left over. Thank you Paul! 🙂 | |
Very, very pleased/awesome JOB. Will highly recommend to everyone. | |
Basement Boss has done several repair jobs and new installations on my home and I have been very satisfied with all. | |
The staff were very nice, well kept, neighbours were commenting on the clean & tidiness of the staff. Good workmanship! May 2015. | |
I am very pleased with the way it was explained, price and the timely manner in which it was fixed.Thank you Basement Boss | |
I have employed the services of Basement Boss for several jobs- some large and some small. The outcome each time was exceptional. I was given an estimate in writing, the work was done promptly and professionally, the workers were courteous and friendly, and the cost was pocketbook friendly. I have recommended Basement Boss to friends and family and they too, have experienced positive results. | |
Will recommend you everywhere I go! Thanks for coming to my rescue & getting rid of my “Noah’s Ark”. | |
I appreciate the work the team did. They were professional, knowledgeable, and kind. I think I’ll be promoting you to a lot of people. Keep up the good work. | |
The workmen were fast, efficient and helpful in every way. The results look great! What a difference! I am recommending you to everyone I know. | |
Great work from all. Very professional. It’s great to have that “comfortable feeling” I wouldn’t hesitate to recommend to family & friends. | |
The Basement Boss was amazing! | |
All the men were considerate, polite and good workers | |
Just a short note to thank the workers who did such an excellent job of repairing our basement foundation. We have had a lot of rain and melting snow since this work was done for us, and to our delight we have not had any water at all in our basement.The new sump pump they also installed at the time is also working perfectly. The crew that came to our house were all very courteous and did their utmost not to inconvenience us in any way while they were working. When they completed the job they then cleaned up and there was absolutely no mess left for us to deal with.We would recommend Basement Boss to anyone who wants a good job done at a fair price. | |
Denise & Ken – Home Owners Click Here to view this satisfied customer testimonial. | |
Harvey & Judy King Click Here to read Harvey & Judy’s testimonial and generous donation. | |
“Basement Boss is always my first call when dealing with any basement water concerns. As a property manager responsible for over 25 properties, I can always count on Basement Boss to respond quickly, professionally and appropriately to any problem. They are quick to offer all solutions and make recommendations that best suit LCDS. I am confident that when I call Basement Boss my problems will be solved.” – LCDS/Nick Salaris AIHM Click Here to view this customer testimonial video. | |
Basement Boss has provided excellent service to the Village of Oil Springs. Their work is done to specifications and completed in a timely manner.” – Village of Oil Springs/Mayor Gordon Perry |