Testimonials

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landuytl speachbubble I have high standards for customer service and they were met and exceeded, and significantly superior to that of your competition. I’m looking forward and am hopeful the onsite service experience is just as good.
hales  Despite the pouring rain they worked hard & were friendly, clean & great. You are a wonderful company!
 dsilva speech bubble Thank you for the excellent service. Jordan did a great job cleaning the sump pits and fixing the wall. We also want to thank you all for being so considerate about the bill. I will tell all concerned about the great work that your company does.
 Rice  Jordan was excellent. Respectful of our home and cleaned up after the job was done. Would recommend him anytime.
 Veale  The representative that came out to consult was extremely helpful and understanding. It is very apparent he loves what he does and wants to ensure customers have the best service and quality.
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All consultation and work performed exactly as promised and on time. A credit to the name “Basement Boss”.

 

 

After being a supervisor for close to 20 years, it really was enjoyable to see Jordan & Andrew working hard in terrible conditions, laughing and having fun together. That is true success as a team, supervisor and company. Thank you very much for making our house safe and being so willing to solve our crawlspace problems.

ball speachbubble chatham I found Paul presented himself, friendly, kind and down to earth. He never tried to push me into his products. I never felt that I was being taken advantage of, (me being an old single lady). Carole you were friendly, sweet, kind and seemed to me keeping the business in working order. Your employees were very, very mannerly, no ruff words and they worked steady. You have made my sons, daughter, grandchildren, nephew and nieces very happy. And for me very happy. Thank you for your service and a dry basement.
                        mcarthur speach bubble The finished product is great. the company was quick to return once a new issue was found. Very satisfied with the customer service.
                      Stirling speach bubble Paul, Jordan and Brandon were excellent!!! We enjoyed that they were personable and real!! We missed them once they were done!!! We have recommended Basement Boss to 4 of our friends and family, very, very pleased.
eggett speachbubble Excellent company! Definitely would recommend.
durance talk bubble The crew was Amazing. My basement was cleaner when they left! Professional & Courteous!Best “crew” we’ve had !
allely speachbubble Was nice to come home to a completed job with no mess left over. Thank you Paul! 🙂
whitlaw speachbubble Very, very pleased/awesome JOB. Will highly recommend to everyone.
 green speachbubble Basement Boss has done several repair jobs and new installations on my home and I have been very satisfied with all.
morris talk bubble The staff were very nice, well kept, neighbours were commenting on the clean & tidiness of the staff. Good workmanship! May 2015.
Taylor talk bubble I am very pleased with the way it was explained, price and the timely manner in which it was fixed.Thank you Basement Boss
 stevenson speachbubble I have employed the services of Basement Boss for several jobs- some large and some small. The outcome each time was exceptional. I was given an estimate in writing, the work was done promptly and professionally, the workers were courteous and friendly, and the cost was pocketbook friendly. I have recommended Basement Boss to friends and family and they too, have experienced positive results.
 speachbubbles_vankooten  The workers were excellent, courteous and helpful. No leaks after 48 hours of rain.
 speachbubbles_rogers  Thanks for a great job! We have never seen the basement so dry!!!
 speachbubbles_dunn  All the guys were very kind and took time to explain in detail the work being done- overall very happy with the work & crew.
 speachbubbles_theriault  Will recommend you everywhere I go! Thanks for coming to my rescue & getting rid of my “Noah’s Ark”.
 speachbubbles_ibrahim I appreciate the work the team did. They were professional, knowledgeable, and kind. I think I’ll be promoting you to a lot of people. Keep up the good work.
 speachbubbles_zavitz We were very pleased with your work and your clean up. Everyone was very friendly and polite to us. Thanks a lot.
 speachbubbles_pickard Fast, professional service.
 speachbubbles_wiebe Excellent workmanship, super workers, fabulous personalities and friendliness. We’d definitely recommend them to others.
speachbubbles_machado Good job guys! Thanks
speachbubbles_tekare The workmen were fast, efficient and helpful in every way. The results look great! What a difference! I am recommending you to everyone I know.
speachbubbles_pask Great work from all. Very professional. It’s great to have that “comfortable feeling” I wouldn’t hesitate to recommend to family & friends.
speachbubbles_grey Gentlemen: I am writing to commend you on three of your staff members with whom we dealt with this week concerning a leak in the basement of our home.Jason Marcus, your estimator, arrived when he said he would, gave our basement and exterior a thorough inspection and sat down with my wife and me afterwards and explained what was causing the leakage problem and what he felt would be the best way to remedy it. He was competent, knowledgeable and very pleasant to deal with- a real credit to your business.Frank Joris and Donny Manchester, who performed the actual repairs yesterday and today, also gave us a very favourable impression of your company. So much so, that if we have other work of this sort that needs doing, your company will be our first choice. Mr. Joris and Mr. Manchester worked hard to complete the repairs in two days, and left the basement and lawn areas where they worked in immaculate condition. In addition, they impressed us with thoughtful extras (which we hadn’t asked them to do), such as patching a basement screen window and a torn area of plastic vapour barrier covering our basement insulation. This service is above and beyond the norm, and we were most impressed. Like Mr. Marcus, they were personable, courteous and knowledgeable and a pleasure to deal with & thought you’d like to know that all three of these employees struck us as hardworking and valuable assets to your company. Because of the excellent service they’ve provided (and the pleasant way in which they did so) John and David Baer Inc. will be our first choice for future home repairs. I’d be grateful if you’d convey our appreciation to Jason, Frank and Donny on our behalf.Thank you again gentlemen. And best wishes for continued future success.
speachbubbles_somlai The Basement Boss was amazing!
speachbubbles_aylesworth All the men were considerate, polite and good workers
speachbubbles_stuart Just a short note to thank the workers who did such an excellent job of repairing our basement foundation. We have had a lot of rain and melting snow since this work was done for us, and to our delight we have not had any water at all in our basement.The new sump pump they also installed at the time is also working perfectly. The crew that came to our house were all very courteous and did their utmost not to inconvenience us in any way while they were working. When they completed the job they then cleaned up and there was absolutely no mess left for us to deal with.We would recommend Basement Boss to anyone who wants a good job done at a fair price.
video-icon Denise & Ken – Home Owners Click Here to view this satisfied customer testimonial.
testimonial_gifts Harvey & Judy King Click Here to read Harvey & Judy’s testimonial and generous donation.
lcds “Basement Boss is always my first call when dealing with any basement water concerns. As a property manager responsible for over 25 properties, I can always count on Basement Boss to respond quickly, professionally and appropriately to any problem. They are quick to offer all solutions and make recommendations that best suit LCDS. I am confident that when I call Basement Boss my problems will be solved.” – LCDS/Nick Salaris AIHM  video-iconClick Here to view this customer testimonial video.
oilsprings Basement Boss has provided excellent service to the Village of Oil Springs. Their work is done to specifications and completed in a timely manner.” – Village of Oil Springs/Mayor Gordon Perry